Summary

The finance function of a mining sector client was outsourced in London, China and India. Bridgewey’s role in the outsource process was to:

  • Look at the cost implications of maintaining the internal finance function.
  • Conduct market research on suitable outsourcing partners.
  • Interview the short-listed outsourcing partners requesting further information and data including KPIs on service delivery.
  • Scrutinise and challenge the cost implications of outsourcing the finance function of the client to the list of short-listed outsourcing partners.
  • Decide on the outsourcing partner and engage accordingly.
  • Set service delivery levels to be achieved from the chosen outsourced partner from their operations in England, China and the United States of America.
  • Manage and monitor the service delivery provided by the third party outsourced partner.